Your Feedback

This is just some of the great feedback we've received from the thousands of VATSIM users that have flown through our airspace!

"Good day, I wanted to take a brief moment to provide feedback on David James, who was occupying Yellowknife Tower on the evening of 13 Feb 2024. This was my first time flying after months of controlling and I had inadvertently faced many technical issues. David was burdened with managing IFR traffic as well as one other VFR in the pattern, while simultaneously ensuring that my lack of understanding of flying did not interfere with normal airport operations. Needless to say, David demonstrated excellence and quick-thinking skills, flawlessly handling both VFR and IFR traffic with immaculate phraseology. Realizing that I was in the pattern at only 90 knots, he instructed the other VFR aircraft to join the opposite hand pattern to preemptively address the possibility of traffic conflicts. David demonstrated exceptional skills as a Tower controller and should be commended for his excellence. Best, James Lu CG-YHZ"

Controller: David James

"Always look forward to Northern Lights Tuesdays with Thomas at centre. Thanks for making this event so great!"

Controller: Thomas

"Explained the differences between Transition Altitudes in North America and Europe over DM whilst managing multiple aircraft efficiently and professionally! I was extremely impressed with his performance."

Controller: Nathan Dean

"Such a pleasant voice and fun time flying out of CYEG today with Rob. 10/10, would fly again. Thanks for the great ATC!"

Controller: Rob Nabieszko

"Absolutely fantastic controller. Super fun, friendly, and helpful. Would 100% fly again under Rob!"

Controller: Rob Nabieszko

"I really appreciate the patience and help today as I faced some hydraulic issues and wasn't able to extend the landing gear and had to block the 17L at CYYC. Thanks for the help and patience."

Controller: Matthew Gow

"I really appreciate the patience he had with me as my headwind A339 faced some hydraulic issues and I wasn't able to get it back to normal operations. Great job and and thanks for your support"

Controller: 1458012

"very patient and excellent controller."

Controller: 1458012

"GREAT controlling. very knowledgeable and professional"

Controller: 1458012

"Also for Dieter, Ryland and Matthew - big thanks to all, awesome northern lights event. Brilliant controlling and would love to be back. Thank you all so much!"

Controller: Anthony Belliveau

"Really good control! Been a pleasure flying through his airspace"

Controller: Rob Nabieszko

"Nice to see NA controllers on a monday! Friendly and professional service."

Controller: 1458012

"Thomas did a great job with the CTP traffic. It was a pleasure to fly with him over several hours."

Controller: Thomas

"Dear Sir or Madam, I hope you are well. I would very much like to speak positively about your controller Thomas (The pilot who managed Edmonton Centre on Cross the Pond day). He sounds very professional and was able to quickly resolve my issues. In addition, he always remains very calm and is always friendly and I think it is very good that there are such nice and helpful controllers like him. With kind regards Daniel / AWE717"

Controller: Thomas

"Great night flying in CZEG from YMM to YEG to YYC. All ATC was excellent! Thanks to all!"

Controller: Simon

"Professional and friendly controller, quick thinker with a relaxed posture. Thanks for service!"

Controller: Thomas

"Very friendly and nice. Even though it was brief I had a great time flying."

Controller: Cale Truitt

"Brad was extremely professional and very easy to work with."

Controller: Brad Crockett

"Thanks for this guy for controlling me as pilot who flew for the first time with not EASA procedures. Controller spoke with speed what's good for pilots (also if someone is new). Many thanks from ACA6NG (17.12.22, 18.00z at CYXY)."

Controller: Thomas

"Thanks for this guy for control. That was my first flight with not EASA procedures. Controller was responsive at my request, didn't yell on me and helped if I requested some things to text me. Many thanks from ACA6NG (26.12.22, 17:30z)"

Controller: 1458012

"Excellent Service, thank you and Happy holidays."

Controller: 1458012

"Great controlling, friendly and diligent."

Controller: Thomas

"Amazing control over the airspace at all times, and was very easy to talk to and communicate with!"

Controller: Thomas

"Simon did a very great job on tower, there were 2 VFR aircrafts and in the meantime I was there with an MD82 and there was another guy with a 747, I'm an S1 guy waiting to start his S2 training and I think have multiple VFR and IFR aircrafts is one of the most challenging scenario you can have it, very nice to see ATC even in remote airport like Yellowknife."

Controller: Simon

"Great service, I love flying in that airspace."

Controller: Tony Koch

"The controller was so helpful during my approach with the light aircraft and sequenced us perfectly.. many thanks to him!"

Controller: Tony Koch

"thank you very much samuel you broke my shynes on vatsim i will attempt a A320 acars flight tmrw on vatsim"

Controller: Samuel Jones

"Very helpful and informative when asked questions, and was very easy to make contact with as a new user on VATSIM"

Controller: Nathan Dean

"Excellent controller. Thanks for your service!"

Controller: Tony Koch

"Very obliging controller - keep it up!"

Controller: Tony Koch

"Excellent time flying with Nick. I get three circuits in the pattern. He also handled an unexpected emergency which caused me to go around. Was professional and prompt the entire time. Will fly again if I see him on!"

Controller: Nicholas McCamis

"Tony does and unbelievable job! Keep up the great work!"

Controller: Tony Koch

"Thank you for all the info (callsign etc) and being online. Cheers"

Controller: Tony Koch

"Professionally handled, friendly ATC. Thanks :)"

Controller: Samuel Jones

"very friendly and good at communicting with other pilots"

Controller: Tony Koch

"i approached his airspace and he greeted warmly and throughout my time in his airspace he was polite and very patient one of the best controllers if not the best ive met, thanks tony"

Controller: Tony Koch

"Very much enjoyed the ATC service provided whilst flying through Edmonton's airspace. A welcoming and friendly controller with very helpful local knowledge."

Controller: Tony Koch

Here at the Edmonton FIR, feedback is something we have always valued. Your suggestions, criticisms and hints make us better controllers! If you haven't yet sent us some feedback about a recent experience you've had on the network, you can do so HERE.